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Learning a little about Salzburg and familiarizing yourself before you travel will help you make the most of your stay without worrying about minor details. German is the official and most widely spoken language in Salzburg and much of Austria. Many Austrian citizens do speak English but you will be better received if you at least attempt to communicate in the local language on your trip to the city.
Tourist Office - Main office is at Mozartplatz 5, three further offices can be found at Innsbrucker Bundesstraße 95, Bahnhofsvorplatz and Alpenstraße,
Embassies and consulates - British Honorary Consulate, Alter Markt 4
Language - The official language is German, with many regional dialects, the local variation is Austro-Bavarian.
Passport and Visas - UK visitors only need a valid passport to stay in Austria. EU, Canadian, Australian, New Zealand and US citizens can stay for a period of up to ninety days with a valid passport without a visa,
Insurance - You should buy full health and travel insurance before your trip and make a note of their 24hour helpline number. EU citizens are entitled to reduce cost emergency care as long as they have the relevant documentation. For Britons this is the European Health Insurance Card (EHIC).
Customs - EU nationals do not have to declare goods imported for their own use, although you may be questioned by custom officials if you have a large amount of certain items. The limits for non-EU visitors are 200 cigarettes or 50 cigars or 250g of tobacco; 1 litre of alcohol (over 22 percent alcohol) or 2 litres of wine; 50g of perfume.
Visitors with Disabilities - Over recent years a great deal of work has taken place to make Austria accessible to those with disabilities. Contact the local tourist office for information specific to Salzburg.
Money Matters - Austria uses the Euro as its national currency. The Euro is broken up in to 100 cents (1, 2, 5, 10, 20, 50 cent coins and 1 and 2 euro coins) and 5, 10, 20, 50, 100, 200, 500 euro notes.
Lost Property - If you lose your passport you should report it to the local police station and then to the nearest embassy or consulate. Keep a separate note of any travellers cheque numbers as you will need them to make a claim if lost.
Medicines and Medical Treatment - Citizens from the EU are entitled to free or reduced-cost NHS (National Health Service) treatment, including dental treatment - bring the EHIC card from your home country. Full health and travel insurance is still advised.
Electricity - Electricity in Austria is 220 volts AC, 50Hz.
- 144 - Ambulance
- 133 - Police
- 122 - Fire services