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Tourist office - There are 6 local tourist offices and information points around Valencia located at:
- Plaza de la Reina 19
- Calle Paz 48
- Estación Valencia Joaquín Sorolla (train station)
- Plaza del Ayuntamiento (near the town hall)
- Calle Poeta Querol (close to the main theater)
- Paseo de Neptuno 2 (near the beach)
Embassies and consulates - The British Consulate can be found in Valencia at C/. Colón 22-5º.
Language - There are two languages spoken in Valencia, Spanish and Valencian (a dialect of Catalan). The local government likes to encourage the local language with many signs in first in Valencian, with Spanish repeated in smaller text beneath. At first it can prove confusing for visitors.
Passport and Visas:
UK visitors only need a valid passport to stay in Spain.
Insurance - You should buy full health and travel insurance before your trip and make a note of their 24hour helpline number. EU citizens are entitled to reduced cost emergency care as long as they have the relevant documentation. For Britons this is the European Health Insurance Card (EHIC).
Customs - HM Revenue and Customs considers anything over the following limits to be commercial quantities and may demand payment for some UK tax and duty. 3,200 cigarettes, 400 cigarillos, 3kg tobacco, 200 cigars, 110l beer, 90l wine, 10l spirit.
Visitors with disabilities - Spain tries to make everywhere accessible to those with disabilities. Large towns have suppliers for renting mobility equipment. Beaches have been adapted for the disabled with walks and toilets (playas accesibles), some offer access to specially adapted chairs that can be used in the water. Blue badge holders will find they are valid as parking permits in Spain.
Money matters - Spain uses the Euro as its national currency. The Euro is broken up in to 100 cents (1, 2, 5, 10, 20, 50 cent coins and 1 and 2 euro coins) and 5, 10, 20, 50, 100, 200, 500 euro notes.
Lost property - If you lose your passport you should report it to the local police station and then to the nearest embassy or consulate. Keep a separate note of any travellers cheque numbers as you will need them to make a claim if lost.
Medicines and medical treatment - Citizens from the EU are entitled to free or reduced-cost NHS (National Health Service) treatment, including dental treatment - bring the EHIC card from your home country. Full health and travel insurance is still advised.
Electricity - Standard electrical voltage in Valencia is 220-240 V. An adapter is needed to use British electrical appliances.
Smoking - In 2011 Spain introduced one of the toughest anti-smoking legislations in Europe. Smoking is strictly prohibited in all bars and restaurants, as well as on television broadcasts, near hospitals or in school playgrounds.
Emergency numbers - Dial 112 for all emergency services (ambulance, police and fire brigade).